Service
Service Commitment
Our 360° service ecosystem includes:
2-hour emergency response
24/7 multilingual technical support
Certified operator training programs
Full lifecycle equipment management
Industry-specific process solutions
Immedialy global spare parts delivery
Service Process
STEP 01
Production line
assessment
STEP 02
Need
STEP 03
Design
STEP 04
Development
STEP 05
Debugging
STEP 06
Training
Equipment Installation
We insists on customer-centric, and provides your company with complete pre-sales and after-sales services such as installation, commissioning, training, and maintenance.
Pre-sale Service
Before signing the contract, We provide customers with various production process plans, and provides services such as technical consultation, sample tests, and equipment selection.
Machine installation
According to the contract, all we provided machines will be installed and tested by our company. After the sales contract signed, our company will ensure the installation location as soon as possible. Please prepare for the foundation construction and meet equipment installation requirement according to our provided foundation drawing before equipment installation. When the foundation construction is done and the machine is delivered to the customer site, please contact with our sales & engineer to complete the installation and debugging work in time. Our regional sales will discuss with you if any on-site service cost
After-sale training
We will provide free training to the machine operators in our company, until they can understand the equipment structure technical principle proficiently and can correctly programming, operating, inspecting, maintaining and caring the equipment. Please discuss with your sales person if any on-site training needed.
Machine maintenance
The acceptance of machines needs to be confirmed by both parties. The finial checking will be taken on site after our company completed the installation, debugging and self-check, the finial checking includes: checking quantity, model, function, technical data, etc. If the checking interrupted by on site auxiliary facilities (power supply, surrounding environment, etc.) malfunction or the environment cannot meet equipment normal operating requirement, the users must repair it in time and ensure the conditions for equipment normal operating.
Equipment After-sales
1
If there any quality problem for the system components during the warranty period, our well-trained engineer will provide service by phone call instantly. Please discuss with sales person if any on-site service needed.
2
Since the date of signing the machine acceptance documents or the machine delivered to customer site, we provide 1 year quality guarantee for the whole machine. If need to extend the warranty period, please discuss with your regional sales person.
Technical Support
We understand that selecting the right material is critical to achieving precision, durability, and efficiency in CNC machining. With 15 years of experience in the CNC industry, we maintain an extensive database of high-quality materials and trusted suppliers across China.
Whether you require tool steel for complex molds, stainless steel for corrosive environments, or specialty alloys for high-stress applications, our team has the expertise to guide you. Explore the list below to discover reputable Chinese steel manufacturers tested for their quality, certifications, and industry reputation.
| Category | No. | Company Name | Headquarters | Overview | Key Products |
| Comprehensive Steel Producers | 1 | Baowu Steel Group | Shanghai | World’s largest steel conglomerate, producing carbon steel, alloy steel, and specialty metals. | Cold/hot-rolled steel, automotive steel, tool steel |
| 2 | Ansteel Group (Angang Steel) | Anshan, Liaoning | Specializes in high-strength steel plates and pipeline steel. | Sheet steel, heavy plates, wire rods | |
| 3 | Shagang Group | Zhangjiagang, Jiangsu | Largest private steel enterprise in China, focused on rebar and machinery-grade steel. | Rebar, cold-rolled steel, alloy steel | |
| 4 | HBIS Group | Shijiazhuang, Hebei | Major producer of flat steel and seamless pipes for construction and machinery. | Hot-rolled coils, galvanized steel, seamless pipes | |
| 5 | Shougang Group | Beijing | Key producer of automotive steel, electrical steel, and precision wire rods. | Automotive sheets, silicon steel, precision wire rods | |
| 6 | Magang Group(Maanshan Iron & Steel) | Maanshan, Anhui | Leading producer of wheel steel and home appliance panels. | Wheel steel, appliance panels, cold-rolled sheets | |
| Specialty Steel & Alloys | 7 | TISCO (Taiyuan Iron & Steel Group) | Taiyuan, Shanxi | China’s largest stainless steel manufacturer, offering premium austenitic/ferritic grades. | Stainless steel sheets, coils, bars |
| 8 | CITIC Pacific Special Steel | Jiangyin, Jiangsu | Global leader in bearing steel and gear steel for automotive components. | Bearing steel, gear steel, alloy steel bars | |
| 9 | Xingcheng Special Steel | Jiaxing, Zhejiang | Focuses on high-performance alloy steel for shipbuilding and energy equipment. | Marine steel, corrosion-resistant alloys | |
| 10 | Jiuli Group | Huzhou, Zhejiang | Expert in stainless steel pipes and duplex steel for chemical and nuclear industries. | Stainless steel pipes, duplex steel, nickel alloys | |
| Tool Steel & Mold Steel | 11 | Daye Special Steel | Huangshi, Hubei | Major supplier of tool steel and high-speed steel (HSS) for mold manufacturing. | HSS, cold-work die steel, plastic mold steel |
| 12 | Tiangong International | Danyang, Jiangsu | Global leader in HSS and cutting tools for precision machining. | HSS, powder metallurgy steel, precision tools | |
| 13 | Daido Steel (China) | Shanghai | Chinese branch of Japan’s Daido Steel, supplying premium mold steel and superalloys. | Hot-work die steel, powder HSS, carbide alloys | |
| Stainless & High-Performance Alloys | 14 | Tsingshan Holding Group | Ningde, Fujian | Global leader in stainless steel, covering the full industry chain from nickel to finished products. | Stainless hot-rolled coils, nickel-iron alloys |
| 15 | Zhenshi Group (Eastern Special Steel) | Jiaxing, Zhejiang | Major producer of stainless steel bars, precision strips, and high-temperature alloys. | Stainless bars, precision strips, superalloys | |
| International JVs in China | 16 | POSCO-China | Multiple locations | Subsidiary of South Korea’s POSCO, producing automotive steel and stainless steel. | Automotive sheets, stainless steel coils |
| 17 | Voestalpine China | Shanghai | Chinese subsidiary of Austria’s Voestalpine, supplying specialty steel and titanium alloys. | Specialty stainless steel, titanium alloys | |
| Regional Leaders | 18 | Liuzhou Steel (Liugang Group) | Liuzhou, Guangxi | Key producer of high-strength steel for construction machinery in Southern China. | Engineering steel, cold-rolled sheets, rebar |
| 19 | Pangang Group | Panzhihua, Sichuan | Southwest China’s leader in vanadium-titanium steel for railways and infrastructure. | Vanadium-titanium steel, rail steel, alloy steel | |
| 20 | Xining Special Steel | Xining, Qinghai | Northwest China’s base for specialty steel used in defense and oil drilling equipment. | Bearing steel, gear steel, oil drill steel |